Privacy Policy
We take your privacy seriously and this privacy statement explains how dameasyfloodbarriers (collectively, “we,” “us,” or “our”) collect, use, share and process your information.
Collection and Use of Personal Data
Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.
Promoting safety and security
We abide by the principles of legality, legitimacy, and transparency, use, and process the least data within a limited scope of purpose, and take technical and administrative measures to protect the security of the data. We use personal data to help verify accounts and user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. Such processing is based on our legitimate interest in helping ensure the safety of our products and services.
Here is a description of the types of personal data we may collect and how we may use it:
What Personal Data We Collect
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Data you provide:
We collect the personal data you provide when you use our products and services or otherwise interact with us, such as when you create an account, contact us, request information, request a quote, schedule an appointment, participate in an online survey, use our online help or online chat tool, or submit a form on our website. If you make a purchase, we collect personal data in connection with the purchase. This data includes your payment data, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping, and contact details.
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Data about use of our services and products:
When you visit our websites, we may collect data about the type of device you use, your device's unique identifier, the IP address of your device, your operating system, the type of Internet browser that you use, usage information, diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine a device's approximate location to allow us to improve our products and services.
How We Use Your Personal Data
Generally speaking, we use personal data to provide, improve, and develop our products and services, to communicate with you, to offer you information about our own products and services, and to protect us and our customers.
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Providing, improving, and developing our products and services:
We use personal data to help us provide, improve, and develop our products, services, and advertising. This includes using personal data for purposes such as data analysis, research, and audits. Such processing is based on our legitimate interest in offering you products and services and for business continuity. If you enter a contest, or other promotion, we may use the personal data you provide to administer those programs. Some of these activities have additional rules, which may contain further data about how we use personal data, so we encourage you to read those rules carefully before participating.
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Communicating with you:
We do not sell your personal data, customer lead information, or contact information. We do not share customer lead information with third parties or affiliates for their own marketing or promotional purposes.
We may use trusted service providers to help us operate our business and provide our products and services, including website hosting, customer relationship management, phone and SMS communication, payment processing, scheduling, delivery, installation coordination, customer support, analytics, and security. These service providers are only permitted to use personal data as necessary to provide services to DamEasy Flood Barriers and are not permitted to use your personal data for their own marketing purposes.
NOTE: For any of the uses of your data described above that require your prior express consent, note that you may withdraw your consent by contacting us.
SMS/Text Messaging Privacy
If you provide your mobile phone number and consent to receive SMS/text messages from DamEasy Flood Barriers, we may use your mobile number to send messages related to your inquiry, quote request, appointment scheduling, appointment confirmations, appointment reminders, installation or delivery updates, customer service updates, and promotional offers.
Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out of SMS messages at any time. You may reply HELP for assistance or contact us at (239) 422-6801.
No mobile opt-in information, mobile phone numbers, or text message consent will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell SMS opt-in information.
We may use trusted service providers to help deliver SMS/text messages and manage customer communications. These service providers may only use SMS-related information as necessary to provide services to DamEasy Flood Barriers and may not use mobile opt-in information, mobile phone numbers, or text message consent for their own marketing or promotional purposes.
Definition of "Cookies"
Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes. In this Cookie Statement, we refer to all of these technologies as "cookies."
Use of Cookies
We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. Please note that the specific cookies we may use vary depending on the specific websites and services you use.
Disclosure of Personal Data
We may make certain personal data available to trusted service providers that work with us to provide our products and services, operate our website and systems, communicate with customers, process payments, schedule appointments, coordinate delivery or installation, provide customer support, analyze website performance, protect against fraud or security risks, or otherwise support our business operations.
Personal data will only be shared with these service providers as necessary to provide or improve our products and services. These service providers are not permitted to use personal data for their own marketing or promotional purposes.
We do not sell personal data. We do not share customer lead information with third parties or affiliates for their own marketing or promotional purposes. Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Data Disclosure or Storage, Transfer, and Processing
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Fulfilment of legal obligations:
Due to the mandatory laws of the European Economic Area or the country in which the user lives, certain legal acts exist or have occurred and certain legal obligations need to be fulfilled. Treatment of personal data of EEA residents ---As described below, if you reside within the European Economic Area (EEA), our processing of your personal data will be legitimized: Whenever we require your consent for the processing of your personal data such processing will be justified pursuant to Article 6(1) of the General Data Protection Regulation (EU) ("GDPR").
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For the purpose of reasonable implementation or application of this article:
We do not share personal data, customer lead information, mobile opt-in information, mobile phone numbers, or text message consent with third parties or affiliates for marketing or promotional purposes. We do not sell this information.
Personal data collected through our website forms, quote requests, appointment requests, or SMS consent process is used by DamEasy Flood Barriers to respond to inquiries, provide customer care, coordinate quotes, appointments, installations, delivery updates, and send messages to customers who have provided consent.
No mobile opt-in information, mobile phone numbers, or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.
In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer personal data to the relevant third party as part of that transaction, subject to applicable law. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.
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Legal Compliance and Security or Protect Other Rights
It may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
Children
Our products and services are intended for adults. Accordingly, we do not knowingly collect, use, or disclose data from children under 16. If we learn that we have collected the personal data of a child under 16, or the equivalent minimum age depending on the jurisdiction, we will take steps to delete the data as soon as possible.
Please immediately contact us if you become aware that a child under 16 has provided us with personal data.
Your Rights
We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal data. You have the right to receive your personal data in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data. To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain. You may contact us to exercise your rights. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days.
By using our website, you (the visitor) agree to allow service providers to process your IP address in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser, which is a temporary cookie that is automatically removed when you close your browser. We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your local currency.
Third-Party Websites and Services
When a customer operates a link to a third-party website that has a relationship with us, we do not assume any obligation or responsibility for such policy because of the third party's privacy policy. Our websites, products, and services may contain links to or the ability for you to access third-party websites, products, and services. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. This Privacy Statement applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services.
Data Security, Integrity, and Retention
We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data, and to correctly use the data we collect. We will retain your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.
Changes to this Privacy Statement
We may periodically change this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. Your continued use of our products and services after the effective date of the Privacy Statement means that you accept the revised Privacy Statement. If you do not agree to the revised Privacy Statement, please refrain from using our products or services and contact us to close any account you may have created.
